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Support

We're happy to help. Most answers are below — or email us.

Frequently asked questions

How do I draw?

Twist the two knobs at the bottom: the left knob moves your line horizontally, the right knob moves it vertically. Turn both together for diagonals and curves.

How do I erase?

Shake your phone, or tap the shake button in the top corner. The screen wipes clean — there's no undo, so shake with intent!

Where are my saved sketches?

Tap the gallery icon. Saved screenshots live on your device only — they're never uploaded. If you uninstall the App or clear its data, they're gone.

What are the paid features?

monoink is free. You can unlock extras individually — free-draw, the 30-shape trace pack, custom nameplate, and watermark-free sharing — for $0.99 each, or unlock everything for a one-time $2.99. These are one-time purchases; there's no subscription.

How do I restore a purchase on a new phone?

Sign in with the same account, or tap Restore Purchases on the unlock screen. Your unlocks are tied to your app-store account and (if you created one) your monoink account.

Do purchases renew or expire?

No — every unlock is a one-time purchase. Pay once and keep it; there's nothing to cancel.

I forgot my password.

On the login screen, use the password-reset option and check your email (including spam).

How do I delete my account?

In the App: Account → Delete account. This permanently removes your account and data. See the account deletion page for details. Note: purchases are one-time, so there's no subscription to cancel.

Is the App free?

Yes — the core toy (knob drawing, shake-to-erase, save, share, gallery, and all themes) is completely free. Paid unlocks are optional.